- 01How long does it take to get my website?
- Most sites go live within about a week. Managed and Growth plans get priority in the build queue, and we confirm timing with you directly.
- 02Do I need to provide content or photos?
- Not necessarily. We can write all the content for you using AI tailored to your trade. If you have photos of your work, great - they make your site stronger. If not, we can use professional imagery.
- 03What if I want changes after the site is live?
- All plans include revision rounds during the build. After launch, every monthly plan includes unlimited text and image changes. Growth requests receive priority support.
- 04Can I upgrade my plan later?
- Yes. You can upgrade from Managed to Growth at any time. We add the included work and adjust your monthly rate.
- 05Do I own my domain name?
- Yes. We register the domain in your name or transfer your existing one. You own it completely, even if you cancel the service.
- 06What happens if I cancel?
- You cancel from your account whenever you like — there is no minimum term and no long-term contract. We hand over your site files and domain so you can take them elsewhere.
- 07Will my website show up on Google?
- We set up SEO foundations and submit your site to Google. Managed and Growth include Google Business Profile work for better local visibility. Ranking takes time, but we give you a strong start.
- 08What's included in the monthly fee?
- Every plan covers hosting, SSL, uptime care, unlimited text and image changes, and a human maintaining your site. Managed adds content updates, review requests, Google Business Profile care, and a monthly report on visits and leads. Growth adds a review funnel, missed-call text-back, local SEO content on a schedule, and an extended monthly report with reviews and rankings.
- 09Is setup really $0?
- Yes. Setup is $0. Your first monthly subscription is charged at checkout, and you can cancel any time after that.
- 10What is your refund policy?
- Monthly fees are non-refundable once a billing period has started, except where the law requires it. If we charged you in error or did not deliver what the plan describes, email support@foundlio.com within 14 days of the charge and we refund it in full. Full policy: foundlio.com/terms#refunds.
- 11Am I locked in?
- No. There is no minimum term and no annual contract. Cancel from your account whenever you like, and take your domain and site files with you.
